Legal

Privacy Policy

Last updated: August 2026  ·  Effective: August 2026

1. Who We Are

SyncMyKids ("we", "us", "our") is a mobile application designed to help parents and co-parents coordinate their children's extracurricular activities, attendance, and tuition. The app is operated privately and is available on iOS via the Apple App Store.

For privacy-related questions, contact us at: support@syncmykids.com

2. Information We Collect

We collect only the information necessary to provide our service:

We do not collect location data, browsing history, contacts, microphone input, or payment card information.

3. How We Use Your Information

• To create and maintain your household workspace in Firebase Firestore
• To sync data in real time between co-parents who share the same household code
• To send push notifications when a family member marks attendance or adds a course
• To restore your workspace when you sign in on a new device

We do not use your data for advertising, profiling, or any purpose beyond providing the app's features.

4. Third-Party Services

SyncMyKids uses the following third-party services, each governed by their own privacy policies:

• Firebase / Google Cloud — Authentication, Firestore database, and push notifications. Google Privacy Policy
• Apple Sign-In — Authentication. Apple Privacy Policy
• Expo — Push notification delivery infrastructure. Expo Privacy Policy

Your family data is stored in Firebase Firestore (Google Cloud, Frankfurt region by default). It is not shared with any other third party.

5. Data Sharing

We do not sell, rent, or share your personal data with advertisers or data brokers.

Data within your household is visible to all members of the same household workspace (i.e., parents or co-parents who have joined using your household code). You control who receives the invite code.

6. Data Retention

Your data is retained for as long as your account exists. You can delete your account and all associated data at any time from within the app:

• Go to the Family tab → tap your profile → Delete Account
• All personal data and family workspace data is permanently deleted from Firestore
• Your Firebase Authentication record is also deleted

Push notification tokens are stored per device and are removed when you sign out or delete your account.

7. Your Rights (GDPR)

If you are located in the European Economic Area, you have the following rights:

• Right of Access — Request a copy of the data we hold about you
• Right to Rectification — Correct inaccurate data (editable within the app)
• Right to Erasure — Delete your account and all data (available in-app)
• Right to Data Portability — Request your data in a portable format
• Right to Object — Object to processing of your personal data

To exercise any of these rights, contact us at support@syncmykids.com. We will respond within 30 days.

8. Children's Privacy

SyncMyKids is designed for use by adults (parents and co-parents). We do not knowingly collect personal data from children under 13. The child profiles stored in the app contain only first names, emoji avatars, and a colour preference — not any contact or identification information about the child.

9. Security

All data is transmitted over HTTPS and stored in Firebase Firestore, which uses AES-256 encryption at rest and TLS in transit. Access to household data requires Firebase Authentication — unauthenticated access is blocked by Firestore security rules.

10. Changes to This Policy

We may update this privacy policy from time to time. When we do, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of the app after changes constitutes acceptance of the updated policy.